Wheathills Privacy Policy

This privacy policy explains how Wheathills (“we” or “us”) use any personal information we collect about you when you interact with our website.

Information Collection

We collect information about you when you fill in a contact form or email us directly. Additionally, information is gathered when you voluntarily comment on our blog posts, provide feedback, or participate in competitions. Website usage information is collected using cookies. The information may include your name, email address, address, phone number, IP address, location, company name, gender, age, internet browser, service provider, and device details.

If you contact Wheathills by phone, your call may be recorded for training and monitoring purposes. These recordings are securely stored for 30 days, but may be retained longer if required for further analysis.

Emails sent to Wheathills are securely stored on our chosen email provider and may be shared within our team unless marked confidential. All Wheathills team members use email addresses ending in “@wheathills.com” for security purposes.

If you opt in to receive email updates from Wheathills, we distribute emails through third-party services like Wix, MailChimp and ActiveCampaign.

Purpose of Data Collection

We collect your information to fulfill your requests, process orders, manage accounts, and, with your consent, to provide updates on products, services, and information we believe may interest you. We may also use your information for advertising on third-party websites and to enhance your website experience.

Data Storage

We retain basic personal data (name, address, contact details) for a minimum of 6 years for tax purposes. Marketing information is retained until you opt out.

Marketing

We may send you updates and information about our products and services or those of other companies. You can opt out of marketing communications at any time.

Your Rights

You have the right to request a copy of the information we hold about you and to correct any inaccuracies. If you’re not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office.

Cookies & Tracking

Our website uses cookies to improve functionality. You can control cookies through your browser settings. We utilize services like Google Analytics, Hotjar, and A1 WebStats for tracking and analytics purposes.

Other Websites

This privacy policy applies only to our website. When you visit external websites linked on our site, please review their privacy policies.

Changes to Policy

We regularly review our privacy policy and will update it as necessary. The last update was on 08th May 2019.

Contact Us

If you have any questions about our privacy policy or your personal information, please contact us: